15 February 2025
Notice: Phishing Emails. Please be vigilant and never disclose your personal information
Notice to Members: Phishing Emails
We have become aware of phishing emails purporting to be from St Agnes Credit Union. These emails were not sent by the credit union and the matter is under investigation. If you have received any unsolicited email or other communication from St. Agnes Credit Union, please delete and do not click on any links or open any attachments.
Please be vigilant and continue to follow all usual precautions and advice in relation to any suspicious emails, SMS messages or other unexpected calls or correspondence. The advice in relation to such communication is to:
• hang up and otherwise do not engage with any unsolicited communications or calls (whether from St Agnes Credit Union or any third party);
• do not click on suspicious links or open attachments;
• do not provide any personal or confidential information (even if the sender or caller knows your name or other information) - in particular you should never provide login details (such as PIN or password information) via SMS, email or over the phone;
• if you wish to verify whether the communication is genuine, you should contact the sender using the details published on their website – as those provided by the sender or caller during a call or from an unsolicited communication may be fake.
If you receive any unsolicited communication from St. Agnes Credit Union, you can contact us to confirm if it is genuine. Our contact details are available on our website and are also below.
The National Cyber Security Centre (NCSC) and An Garda Síochána and the Banking and Payments Federation of Ireland have published guidance to educate the public about how to protect yourself from fraud which are available on the Fraud Smart website(www.fraudsmart.ie ) and on the NCSC website at www.ncsc.gov.ie/pdfs/NCSC_Quick_Guide_Phishing.pdf
We wish to assure our members that the safety of their information remains our top priority. Please contact a member of staff at 014555670 or email info@stagnescu.ie should you have any questions or concerns.
Guides
